A medical devices manufacturer regularly recorded an unexplained product shortage. Losses accumulated, while standard inventory checks failed to show exactly where and how the goods were disappearing. The preliminary damage estimate reached 10 million rubles.
Suspicion pointed to internal collusion, but without evidence any HR measures would be legally vulnerable and could only tip off the scheme's organizers.
“Systematic losses almost always mean not negligence but an organized scheme inside the company.”
The scheme was stopped and its participants identified. The client obtained an evidence base to take action and recover losses — and, more importantly, closed the leak channel that had been costing millions.
We proposed adjustments to business processes that reduce the risk of similar schemes recurring in the future.
Case details have been changed or anonymized to preserve client confidentiality.
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